Join the Movement

Troubleshooting tips

How to Participant Center Guide (PDF) use ctrl and click to use live links.

Participant center How Tos

Group registration: Didn't select a color group when you registered? Email and with your name and color group preference. 



  • Go to
  • The top of the page will display the name of the person who is logged in. Sometimes multiple family members or team members share the same email address, so it is very important to note the name of the person logged in. The system will most often automatically recognize the last person who logged in using the email address. If the person logged in is NOT you, then log out, and log in using your user name and password.
  • If you have created more than one account in error, the system may have trouble recognizing you or displaying your registration information. You must always use the same user name and password that you originally used to register for an event.
  • Email or call 262-369-4400 (press option 4) for assistance.


  • When your credit card processes correctly, you will receive a confirmation email (sent to the email address you entered on your account) within a few minutes. If you do NOT receive a confirmation email, please contact the Chapter for assistance at or 262-369-4400 (press option 4)
  • Whenever you donate you will receive a confirmation email within a few minutes. The confirmation will note exactly who was credited for the donation. For example, if your donation was to be credited to Tom Smith's account, your confirmation email will indicate Tom Smith's name. If the confirmation email is incorrect, please contact or 262-369-4400 (press option 4) to request a correction.

For any other issues or web questions, contact with Web Help in the subject line
or call 262-369-4400 and ask for Web Help.